Spectank® is committed to customer service via its head office and network of franchisees throughout the country.
In addition to the supply of cleaning products and equipment, Spectank® offers a unique range of value-added services.
Spectank® is committed to customer service via its head office and network of franchisees throughout the country.
In addition to the supply of cleaning products and equipment, Spectank® offers a unique range of value-added services.
Spectank® provides comprehensive and on-going practical training to cleaning staff.
Training is provided free of charge when cleaning products are purchased from Spectank®.
Certificates of Attendance are awarded to staff who have been adequately trained.
Spectank® call cycle sheets are signed for each training session and service call.
Training is provided free of charge proving that the products are purchased from Spectank®.
Benefits include:
Spectank® performs a detailed hygiene inspections and analysis (initial and on-going) to determine hygiene levels.
Spectank® will make recommendations based on the results of the analysis.
The recordings are documented on hygiene inspection sheets.
Training will be provided as required (see staff training above).
The hygiene inspection results help management to identify areas that may require attention.
The Spectank® hygiene inspection is good preparation for an audit.
Spectank® has introduced the HACCP principle in cleaning to many customers. Spectank® designs a customer-specific Cleaning Operations Manual, which ensures that there is a constant check on the hygiene chain in each environment.
The Cleaning Operations Manual includes the following: